OLS Navigation - How to Record Attendance
How do I record my Student’s attendance?The Attendance feature is only available in the Learning Coach account.Not having this feature in the Online School may be an indication that you are logged into...
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OLS Account - Student Account Set Up
Who Needs a Student LoginDoes my student need a student account for the Online School?The Learning Coach has the ability to create a separate login for all of their students regardless of their grade....
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OLS Account - Learning Coach Account Set Up
About OLS Account SetupLearning Coach Account Set UpCreate Your Student AccountAbout OLS Account SetupWe encourage all users to create both a Learning Coach account and separate accounts for each...
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OLS Account - Student Account Creation Wizard
The Learning Coach (LC) will be presented with the Student Account Setup Wizard after signing the Privacy Agreement when first logging in to the OLS.All students, regardless of grade level, who are...
View ArticleAuthentication Error Messages
There are two different Authentication Error messages:" Authentication Required""There is a problem with your authentication possibly due to inactivity. You have been logged out and must sign in again...
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Time Zone Settings for Class Connect (Time Zone Picker)
The Time Zone feature in the OLS is designed to minimize Class Connect scheduling errors. This feature allows each student, teacher and Learning Coach to individually set their time zones.The Time Zone...
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How to Change Your OLS Username and/or Password
The Learning Coach can change their Online School (OLS) usernames and/or passwords for themselves and their students by going to the My Account area within the Online School (OLS).Login to the Online...
View ArticleCan we do the classework on a smartphone or tablet?
This is a tough question to answer and it is a bit of a mixed bag.First let us start by saying that though it may be possible to do coursework on a smartphone or tablet,mobile devices are not supported...
View ArticleOnline School Login Troubleshooting
Basic Troubleshooting StepsInvalid Username and PasswordLogged Out of the Online SchoolOnline School Running SlowOther Related ArticlesPlease know that any known outage or maintenance window will be...
View ArticleLearning Coach (LC) Assignment - Change or Add an LC to Your Student's Account
Please send a K-Mail to your teacher if you would like to change and/or designate an additional adult as your student's Learning Coach.Please note, after the designated adult has been added in the...
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Class Connect - Troubleshoot White Screen At Login
IssueYou can hear the teacher but all you see a white screen. ResolutionClose all open applications (including Blackboard Collaborate)Click Start>Computer Double-click Local Disk (C:)Click the Users...
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